Custom order intake
Start your custom pet replica order.
Upload your pet photos, tell us the details, and our concierge team will confirm the best quote before production begins.
Before you submit
- Front, side, and full-body photos are best.
- Short videos help us understand movement and personality.
- Include size, weight, markings, and any memorial details.
- We review every request within 24 hours.
FAQ
Questions before ordering
Most orders take 3-6 weeks after quote and payment confirmation. Complex coats, larger sizes, and revision requests may require more time.
Please send clear front, side, full-body, back, tail, and marking photos. A short video helps us understand posture and personality.
Yes. Many SoulNest orders are memorial pieces. We handle these requests with special care and respect.
We recommend submitting photos first. Our team confirms the best size, details, and quote before production begins.
Yes. Shipping options depend on destination, size, and carrier conditions.