When you order a custom pet replica, the waiting can feel uncertain—especially if you’ve never commissioned handmade work before. A clear timeline helps you plan your expectations, your display space, and (if the replica is a gift) your delivery window.
This week-by-week guide explains what happens after you submit photos to SoulNest, where decisions usually happen, and what you can do to make the process smoother. To begin, use the custom order form. For the short overview, see how to order.
Before you submit: the “fast approval” checklist
If you want the smoothest timeline, submit these items with your first upload:
- front face + left side + right side
- one full-body photo in natural light
- 2–5 bullet notes (markings, ear tilt, age graying, tail shape)
- preferred pose (if you have one)
If writing the notes is hard, this can help: how to describe markings for a replica.
Day 0–1: Photo review and clarity check
Once you submit, the first step is a reference review. We look for the angles that drive accuracy: face, both sides, and at least one full-body photo. If something is missing, we may ask for additional references before confirming details.
Day 1–3: Size and quote confirmation
Handmade replicas are quoted based on size, coat complexity, pose, and detail goals. After review, we confirm the recommended size and quote options. When you’re ready to proceed, you can complete payment via the payment page.
Week 1: Proportions and posture planning
This is where the “portrait” begins. Proportions (head-to-body balance, leg length, chest depth) and posture choices are mapped from photos. If you have a preferred pose, include that in your notes. If you’re unsure, a neutral sitting or standing posture is usually the most timeless.
Week 2–3: Sculpting and coat foundation
In the main build phase, the base form and coat foundation are shaped. For complex coats (long fur, gradients, multi-color markings), this stage takes more time because accuracy comes from slow layering—not from a single step.
Week 3–5: Facial refinement and detail work
Most “recognition” lives in the face. This phase focuses on expression: eye placement, muzzle shape, ear tilt, and the subtle asymmetries that make your pet look like your pet. Markings and coat direction are refined and balanced so the piece reads realistically from normal viewing distance.
What can extend the timeline (normal reasons)
- Missing side photos: we may ask for more references.
- Very complex coats: long, layered, or high-contrast markings take more refinement time.
- Accessory requests: harnesses and detailed tags may require extra angles (see: order form notes).
- Gift deadlines: if you need delivery by a certain date, mention it up front so we can advise feasibility.
How communication usually works
Handmade work is not like tracking a factory order every day. Typically, communication is focused around the moments that need your input: photo clarification, size/quote confirmation, and shipping confirmation. The best way to keep things moving is to respond quickly if we ask for a missing angle or a specific marking detail.
Final week: Final check, packing, and shipping
After the final check, the replica is prepared for shipping with protective packaging. If you are ordering internationally, review the shipping policy so you understand tracking and delivery windows.
Shipping expectations: what you can do as the customer
- Confirm the delivery address carefully (international formatting matters).
- Plan a stable display location before arrival (sunlight and dust control help long-term condition).
- Read the refund policy and terms of service if you have questions about process and expectations.
How to reduce delays (simple customer checklist)
- Upload a clear front face photo and both side profiles.
- Include one full-body photo in natural light.
- Write 3–5 bullet notes about key traits (markings, age-related graying, scars, ear tilt).
- If you want an accessory included, provide close-ups (see: markings guide).
A realistic example timeline (typical)
- Week 0: submit photos + receive sizing/quote confirmation
- Week 1: posture planning + base form shaping starts
- Week 2–3: coat foundation + color layering
- Week 3–5: facial refinement + markings balancing
- Final week: final check + packaging + dispatch
Exact pacing varies. The most helpful thing you can do is provide clear photos up front and respond quickly if we request clarification.
What “final check” typically looks like
Before a replica ships, we confirm the core identity details are consistent with your references: face proportions, ear shape/tilt, main markings, and overall posture balance. This is also when we make sure the piece is stable for display and that delicate areas (ears, tail tips, small accessories) are secure for careful handling and packaging.
If you have a specific must-match detail (for example, a unique white chin dot or a scar), mention it clearly in your order notes so it is treated as a priority reference point.
FAQ
Can you rush a custom pet replica?
Rush timelines depend on current capacity and the complexity of the pet’s coat and pose. The best first step is to submit photos and your deadline via the order form, and we’ll tell you what is realistic.
What if I’m missing side profile photos?
If your pet is still with you, try to capture left/right profiles in window light. If not, upload the clearest images you have and add notes—sometimes older photos still provide enough information.
Does size affect production time?
Yes. Larger pieces and complex coats usually take longer because there is more structure and surface detail to refine.
What should I do while I wait?
Plan the display spot, read the care guide, and confirm any accessory details you want included. If you’re ordering as a gift, consider printing a small “in progress” card with a favorite photo so the recipient has something meaningful right away.
Emotional readiness matters too
Some customers order immediately, while others wait until the initial shock has softened. There is no correct timeline for grief. If you’re navigating pet loss, Humane World has a practical resource on coping with the death of a pet.
Final CTA
If you’d like us to review your photos and recommend a realistic timeline for your specific order, start with the SoulNest order form. For policy details, you can also read our refund policy and terms of service. For care planning after arrival, see wool felt care tips.
Next step
Move from reading to a reviewed custom replica quote.
Use the article matrix below to finish your decision, then submit photos through the order form. Every quote is reviewed by reference quality, size, pose, detail level, and shipping needs.